Why Analysis Matters

MetaLINCS uses state-of-the-art technologies for search and content analysis, drawn from the fields of information retrieval, natural language processing, machine learning and artificial intelligence. These are integrated with proprietary patent-pending and trade-secret innovations to yield the most effective content analysis platform available today for applications such as eDiscovery and corporate investigations.

Here’s why analysis really matters in the world of eDiscovery:

• Rich Metadata -- Modern information comes in many types like email, calendar entries, contact records, databases, spreadsheets, and multimedia files, not just textual documents. Modern information is rich in metadata that is frequently as important, or more important, than the content itself. A good example of this is the world-wide web, where the metadata contained in the links between pages led to the famous Page Rank algorithm that helped propel Google to the top Internet search engine.
• Diverse User Needs -- Users of modern information are generally not reference librarians. Their needs are diverse. For example, recall and precision are not that important to Google. Who cares about the percent of relevant documents in the millions of results they return for a typical search. All that really matters is whether or not the top few hits that users generally ever see are principal sites that contain the information, products or services the users are looking for.
• Email is Different -- In applications such as E-Discovery and Compliance, the most common content type is email. Email is rich in metadata such as who sent messages to whom, when, what documents each message attaches and how it relates to other messages within a conversational thread. Email can be used to determine key people, time lines and key events. The composite structure of email, threads and people contains more important information than simply lists of relevant individual messages that pertain to a topic.
• Multiple Tools Needed -- Over the almost 50 years since Information Retrieval began, many techniques have been developed to analyze and access content. Many of these are general, but many more are specific to individual tasks such as web search, product search, or E-Discovery. An effective system must harness the right technologies and apply them effectively for the needs it addresses.

Learn how MetaLINCS software address the specific needs of eDiscovery.